Returns & Refunds
Return Eligibility
- Items must be returned within 7 days of delivery
- Products must be unopened and in original packaging
- Sale items are non-refundable
How to Return
- Email us at americanbeautyshop1@gmail.com with your order number
- We will confirm eligibility within 24 hours
- Drop off at our Bazaar Plaza store or arrange courier pickup
Refunds
Approved refunds are processed within 3–5 business days via the original payment method (M-PESA / card).